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Outstanding Inspection

A DORSET organisation is celebrating today after receiving top marks for its care services.

East Boro operations were described as ‘outstanding’ following a Care Quality Commission (CQC) inspection of its schemes across the county.

The Wimborne-based company provides care services  to people with dementia, learning disabilities, mental health problems, the elderly and other vulnerable groups.

The unannounced inspection focused on customer choice, welfare and safety and how the organisation supports staff and assesses the quality of service.

Inspectors looked at care and treatment records and interviewed customers, families and the staff, concluding that the business met and exceeded all standards.

The results will now lead to a jobs boost in East Dorset with EBHT looking to expand its services across Bournemouth, Poole and Wimborne by employing up to 40 new staff.

EBHT director of housing care and support, Mary Stepin, said: “East Boro prides itself on providing quality Person Centred Care and Support;

“We strive to ensure our service is delivered to the highest quality and standards everyday of the week, and the CQC Inspector report validates our ethos and the way in which we provide our services.

“It gives our customers confidence to know that East Boro care and support teams have been inspected by CQC, the Independent regulator of all health and adult social care, and that the service complies with Government requirements. â€œ

She added: “This outstanding report now means we can push ahead with our recruitment drive as we endeavour to meet an increased demand for service provision in the Wimborne, Poole and Bournemouth areas.

“We are actively looking to recruit a large number of day and night support and care workers to work with a variety client groups and are delighted to be in the position to offer local jobs to local people.”

The CQC reports findings have been echoed by EBHT customers who describe the service as ‘excellent’.

One resident said: “EBHT provide excellent staff and their visits set me up for the day. They are all so very friendly. The staff are absolutely lovely and so polite and they tend to everything for me”

Date Posted: Wednesday 28th May 2014 @ 13:00