Tel 0333 400 8222

We want to create inspirational places to live

Microsoft outage - 13 November


Due to the recent Microsoft outage, we're still working through a backlog of emails, so you may experience some delay to our services.


Our Contact Centre is working as normal and you can reach our team by calling 0333 400 8222, or you can also use our Live Chat option and access your account through MyAster.

While the Microsoft issue gets fixed, we’re aware of an increase in attempted phishing attacks as a result of the outage, with fake accounts asking people to reset or share personal details. This is not something we will be asking you to do, so please do be extra vigilant, both now and in the coming weeks. If you spot anything suspicious then please give us a call to check first.


Thank you for your patience.


Specialising in housing and support services for the elderly, adults with learning disabilities and other vulnerable people, we seek to provide our residents with more than just a home. Our customers are our reason for being so we try to involve customers in everything we do. We have provided care and support services since 1960 and currently serve a range of customers with different needs.


Our Mission statement: 
"Everyone has a home and the housing related support they need for their lifetime"



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