Report a Repair
Reporting Repairs
If you spot a problem inside or outside your home it is important that you report it to East Boro as a matter of urgency. The sooner you do so, the quicker we can get the problem sorted. There are a number of ways to report a repair or maintenance issue as set out below. Alternatively you can speak to a member of staff at your scheme or your support worker.
Use MyAster:
MyAster is our customer portal, where you can pay your rent, log a repair, update your details, and access other useful information and advice.
If you already have an account, log in here, or sign up using your mobile number and email address.
By Telephone:
You can telephone East Boro on 0333 400 8222
An answer phone is available out of office hours to a leave a message
for non emergency repairs.
Out of Hours Maintenance Emergencies including Gas
For emergencies, please call
Aster Group Tel: 0333 400 8222
By Post:
You can write to the us at:
EBHT, c/o Aster Wiltshire Correspondence Team,
Sarsen Court, Horton Avenue, Devizes, Wiltshire, SN10 2AZ
By Email:
You can email us at
